About Us

Built by Hotel Operators,
for Hotel Operators

We understand the hospitality industry because we've lived it. AIHotelTools was born from the frustration of manually reading thousands of reviews and the realization that AI could do it better.

Our Mission

Transform Guest Feedback Into Actionable Intelligence

Every hotel receives dozens, sometimes hundreds, of reviews each month. Hidden in those reviews are the insights that can transform your property—if you could only find them.

Our mission is to surface those insights automatically, so hotel operators can focus on what they do best: creating exceptional guest experiences.

1M+ Reviews Analyzed
500+ Properties Served
12+ Sentiment Categories
Our Values

What Drives Us

Actionable, Not Academic

We don't just provide data—we provide specific, prioritized actions you can take today to improve guest satisfaction and drive revenue.

Time is Money

Your team shouldn't spend hours reading reviews. Our AI does it in minutes, so your operators can focus on operations.

Built for Teams

From front desk to boardroom, we deliver the right insights to the right stakeholders in the format they need.

Trust & Transparency

Your data is yours. We're transparent about how our AI works and give you full control over your information.

Our Team

Hotel Industry Veterans + AI Experts

We combine decades of hospitality experience with cutting-edge AI technology to deliver insights that actually matter.

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John Kowalski

CEO & Co-Founder

Former VP of Operations at a major hotel brand. 20+ years in hospitality.

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Sarah Chen

CTO & Co-Founder

Former ML lead at a major tech company. PhD in Natural Language Processing.

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Michael Rivera

Head of Product

Former hotel GM and revenue manager. Built products for hospitality for 10+ years.

Get Started

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